Metal Powders USA, headquartered in Washington State, has been providing high-quality atomized metal powders to commercial and industrial clients since 2002. MPUSA is committed to providing the highest quality metal powders available. The metal powders we supply are manufactured in the USA and shipped anywhere in the Lower 48 States. Customer service is of prime importance, and we strive to be the best no matter the size of the order. Our shipping department is dedicated to providing the fastest and most cost-effective methods available. Our shipping center is centrally located in Chicago, IL, which is known to be the most advantageous for logistical supply in all of the US. This allows us to offer rapid shipping to our clients. We have expert technical staff on hand to answer almost any question pertaining to the use and compatibility for the task at hand. The sales department is combined with our service department as we feel the two should not be viewed as separate entities. No matter your project or need, you can always count on us to provide the best quality, service, sales, and shipping.
If for any reason you are dissatisfied with your order, you can return items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited upon receipt of the return. The original shipping and handling charges are not refundable. You the customer are responsible for the shipping and handling charges on returns. Contact Metal Powders at 805-236-8224 for a Return Authorization Number.
Mailing Address for Returns:
Metal Powders USA has created this privacy statement in order to demonstrate our commitment to privacy to our customers and users of this website. This Privacy Policy governs the manner in which Metal Powders USA uses, maintains and discloses information collected from its customers and users of its website. This website is not directed at children under 13 years of age.
Information We Collect
Metal Powders USA may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information.
The data we collect is information that identifies you personally, such as:
What are Cookies?
A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer\x92s hard drive for an extended period of time. Your browser\x92s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by Metal Powders USA to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by Metal Powders USA to store whether, for example, you want your password remembered or not, and other information. Cookies used on the Metal Powders USA website do not contain personally identifiable information.
Log Files
Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.
How we Use and Share this Information
Metal Powders USA may use the personally identifiable information collected by Metal Powders USA to contact customers regarding products and services offered by Metal Powders USA and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and business partners. We may also use this information and share it with trusted third parties for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts, including, without limitation, for purposes of customer reviews (such as for the utilization of programs like Google Seller Ratings). Metal Powders USA will not sell or otherwise share this information with a third party for a third party marketing purposes, Metal Powders USA may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept strictly confidential. In case Metal Powders USA is sold, the information collected from users may be transferred to the new owners.
Metal Powders USA may from time to time engage third parties, including its own subsidiaries and affiliated companies, to preserve, analyze or otherwise store or manipulate data received by Metal Powders USA from its customers. In all such cases, third party service providers will be required to treat all such data with the same degree of care as Metal Powders USA and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.
Special Offers and Updates
Our customers and users may occasionally receive newsletters or e-mails with information on products, services, or special offers. Out of respect for the privacy of our users, Metal Powders USA gives them the opportunity to opt-out from receiving these types of communications.
Service Announcements
On rare occasions, it is necessary to send out a strictly service-related announcement, if, for instance, our service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature.
Legally-Required Disclosures
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, or if Metal Powders USA believes that disclosure is necessary to protect Metal Powders USA’s rights and/or to comply with a judicial proceeding, court order, subpoena or other legal process. Metal Powders USA may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Third Party Websites
The Metal Powders USA website contains links to other sites. Please be aware that Metal Powders USA is not responsible for the privacy practices of such other sites. We encourage you to read the privacy statements of each and every website that collects personally identifiable information. The Metal Powders USA. Privacy Policy as described herein applies solely to information collected by Metal Powders USA.
Maintenance of Information
The information provided to Metal Powders USA is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by Metal Powders USA. Metal Powders USA employs industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee that loss, misuse or alteration of data will not occur; we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to Metal Powders USA.
Your Responsibility
You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet caf\xE9, but even when using your private computer in your home.
Your California Privacy Rights
California Civil Code \xA71798.83 permits our visitors who are California residents to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@metalpowdersusa.com or write to us:
Metal Powders USA. Privacy Rights
Questions
Any questions concerning this Privacy Policy may be directed by e-mail to contact@metalpowdersusa.com
To report abuse, please send an e-mail to contact@metalpowdersusa.com